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Technical

Efficiency in servicing is the true key to success !

On the international market, MATHIEU relies on its retailing partners to provide the customers their regional market technical support and parts supply.

Of course, MATHIEU export technical service assists them on a lot of queries :

  • Trainings : our international dealers are trained regularly on different levels of the machine to provide the best solutions and service to all customers around the world.
  • Hotline assistance : phone and online assistance to answer every daily questions a customer could have about the functioning or the maintenance of its MATHIEU vehicle.
  • Field assistance : our team of experts can operate worldwide to offer you the best service when your situation requires it (immobilized cleaning solution) and find a quick solution to make your MATHIEU vehicle reliable and operational.
  • Machine First Start-Up : the reception of a new machine is decisive. Our technicians can assist you to and make your machine and the operators efficient quickly thanks to technical advising.
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