Efficiency in servicing is the true key to success !
On the international market, MATHIEU relies on its retailing partners to provide the customers their regional market technical support and parts supply.
Of course, MATHIEU export technical service assists them on a lot of queries :
- Trainings : our international dealers are trained regularly on different levels of the machine to provide the best solutions and service to all customers around the world.
- Hotline assistance : phone and online assistance to answer every daily questions a customer could have about the functioning or the maintenance of its MATHIEU vehicle.
- Field assistance : our team of experts can operate worldwide to offer you the best service when your situation requires it (immobilized cleaning solution) and find a quick solution to make your MATHIEU vehicle reliable and operational.
- Machine First Start-Up : the reception of a new machine is decisive. Our technicians can assist you to and make your machine and the operators efficient quickly thanks to technical advising.
Service office hours
Monday to Thursday:
As from 8h15 to 12h15
As from 13h15 to 17h15
As from 8h15 to 12h15 As from 13h15 to 16h15
+33 (0) 3 83 65 22 27
+33 (0) 3 83 65 23 56